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ISO 17020 Certification: A Pathway to Improved Inspection Standards and Practices

ISO 17020 Certification: A Pathway to Improved Inspection Standards and Practices

ISO 17020 is a universally perceived standard that sets out the requirements for the skill and unbiasedness of audit bodies. This standard applies to organizations that complete inspections of materials, products, installments, or processes to ensure compliance with guidelines, standards, or different identifications.

ISO 17020 Standard helps inspection bodies exhibit their capacity to perform predictable and responsible inspections while keeping up with unprejudiced quality and secrecy. The certificate process includes a thorough evaluation of an audit body’s management system, staff, tools, strategies, and documentation against the prerequisites of the normalized ISO 17020 certificates helps inspection bodies to show their capacity to perform steady and solid inspections while keeping up with fair awareness and classification. 

The certificate cycle includes a far-reaching assessment of an inspection body’s management system, faculty, equipment, techniques, and documentation against the requirements of the standard.

Relevance of ISO 17020 Certification in UAE:

This International Standard covers the practices of inspection bodies which incorporate:

Inspection of materials, staff, foundations, plants, structures, work systems, or organizations.

Assurance of their conformity with requirements.

Resulting uncovering of outcomes of these activities to clients and, when expected, to subject-matter experts.

Evaluation can concern all stages during the lifetime of these things, including the arrangement stage. Such work conventionally requires the master judgment in carrying out inspection, explicitly while studying conformity with general necessities.

Inspection activities can integrate authorization practices where these activities have essential ascribes and cover each other. Nevertheless, that’s what differentiation is, various kinds of evaluation integrated with responsible judgment to choose appropriateness against general essentials, for which reason the inspection body needs the basic specific safety to play out the task.

Inspection can be a movement of understanding in nature. For example, the audit can be used as a surveillance development in a thing certification plot. Inspection can be a development that upkeep or basically outfits data about the inspecting thing as per the likeness of the requirements.

Importance of a Documented QMS:

  1. Worldwide acknowledgment and energy: The 17020 license is perceived by ILAC and IAF, which make a superior picture of ISO/IEC Inspection Bodies for their top-quality inspection regulations in the worldwide market.
  2. Technical skill of people and processes: The license monitors and ensures the technical ability of QMS of the inspection bodies. This empowers them to assemble trust among organizations for their decisions during the audit cycles and results.
  3. Responsible hardware and results: The compliance standard gives better guidance and control to equipment support and inspection records, which prompts fair-minded, unbiased judged, and unprejudiced inspection results. This likewise gives a more precise reflection in the event that any corrective move has been made for the certificate.
  4. Cost savings funds and risk mitigation: The certification lessens or dispenses with the requirement for re-inspection or re-work, accordingly, reducing time and cash lost during inspections.
  5. Trust and consumer satisfaction: The compliance standard aids the audit bodies in making unprejudiced decisions and consistency in the inspection cycle. It increases client trust in their quality management system, the quality of products and services, and the reliability of outcomes.

Benefits of Involving an ISO 17020-Certified Lab for Testing Requirements:

While being an ISO 17020-certified lab is advantageous, this certification likewise altogether helps the organizations that test their products/services. At the point when you work with an ISO 17020-certified lab, you can partake in the following benefits:

  1. Quality Testing Environ and Equipment:

ISO 17020-certify labs reliably test and keep up with their hardware and offices. Their research center assets should satisfy or surpass worldwide guidelines. At the point when you have your product and services audited with excellent equipment, you can believe that the outcomes will have almost no errors.

  1. Skilled Reviewers:

Having your product and services inspected by an ISO 17020 certified lab implies that learned and experienced individuals test your product, processes, and services. You can be sure that they meet or surpass global audit regulations.

  1. Valid Outcomes:

You can expect substantial outcomes from skilled, ISO 17020-licensed controllers. Certified labs accomplish precise outcomes by keeping up with quality control measures and intensive cycles. 

They will give point-by-point reports that incorporate any people, so you know where to make changes if necessary. With an ISO 17020 lab, you can have confidence that you are getting precise outcomes.

  1. Setting Aside Time and Cash:

Since an ISO 17020-certify lab conveys precise outcomes you can trust, it reduces your possibility of expecting to retest your product/services/processes. An authorized lab will play out the right testing strategies to ensure responsible outcomes on the initial occasion when you have time and cash on retesting services.

  1. Privacy and Safety:

ISO 17020-licensed labs additionally ensure that your data and results stay protected and secret. They stick to global norms, which expect them to deliver autonomous and fair outcomes liberated from external or third-party impacts. A certified lab will guarantee their cycles, technology, and documentation keep your data with no problem at all.

  1. Client Certainty:

The ISO 17020 Standard has procured worldwide acknowledgment. Your clients and customers will be bound to trust your products and services when they realize a certified lab has tried for quality and reliability. 

Working with a certified lab gives your current and potential clients expanded trust in what you accommodate them, so it’s a magnificent method for building your standing, fulfilling customer loyalty, and increasing your customer base.

Is Ascent Lab Facility ISO Authorized?

Yes, working with an ISO 17020-certified lab guarantees you get exact, solid inspecting results and raise your customer’s certainty and fulfillment in your item products and services. 

Let our Ascent experts lead your product, cycle, and service inspection to work with a universally perceived association that sticks to worldwide standards. We are ISO certified in the ISO 17020 certificate regulation as well as the following guidelines.

Essential Characteristics of an Effective Internal Auditor for ISO 20000-1

Essential Characteristics of an Effective Internal Auditor for ISO 20000-1

Once carried out, ISO 20000 puts requirements together to consistently work on your SMS (Service Management System). Furthermore, this is an endless story. Yet, to begin upgrades (or, now and then, rectifications), you want to begin someplace. The internal audit is one of the sources you can utilize. ISO 19011:2011 is the worldwide standard that sets rules for inspecting management systems. It’s a brilliant source of data required for the internal audit.

However, there are a few requirements in the ISO ITSM Certification itself that should be satisfied to ensure. Subsequently, there are some side effects of an internal audit.

Significance of Auditing (The Check Phase):

ISO 20000-1, as the majority of the standards, depends on the PDCA cycle (Plan-Do-Check-Act or Deming cycle). Fundamentally, the “Plan” stage is where you characterize your SMS and plan every one of your practices and cycles to be implemented. The “Do” stage is where you truly carry out what you arranged. And afterward, in the “Check” stage, you need to ensure that your SMS is carried out and proceeding as expected. This is where your internal audit happens.

Before you began ISO 20000-1 Internal Auditing, the SMS scope, policy, and plan were set. Your management needs to be certain that the SMS is proceeding as required.

There are two choices for this work. One is measurement and the other one is the internal audit. How about we center around the internal audit? Fundamentally, the internal audit ought to affirm that your SMS and the services it upholds are satisfying help necessities and are proceeding as required. The internal audit ought to likewise affirm that ISO 20000-1 requirements are satisfied.

Whom Do You Really Want?

The internal audit is an obligatory prerequisite of the standard. Accordingly, the organization should ensure that all requirements connected with the internal audit are satisfied. For that, two people are crucial for the internal audit to succeed.

You, first of all, seek somebody answerable for the internal audit, accordingly. This individual will be liable for:

  • Making an internal audit plan/program, generally one time per year, so we are discussing a Yearly Audit Plan.
  • Designating the auditor.
  • Audit of the aftereffects of the past audit and follow-up activities.
  • Analyze the audit results and set up a report for the management review meeting (a proper meeting with the organization’s management):  this incorporates the audit report, checklist of dissensions, and activities to be performed.
  • Take care that corrective moves are made right away and that they dispense with the designated individuality, i.e., their causes. Likewise, the planning of implementation should be followed and checked.

Another notable individual is the internal auditor. The standard doesn’t set numerous necessities on auditors qualities, just objectivity, and unbiasedness, i.e., auditors shouldn’t audit their own work. That implies that the auditor can’t be somebody who carried out the System Management Service or is engaged with its support. 

Be that as it may, from my experience, the ISO 20000-1 Internal Auditor in UAE ought to be:

  • Educated and experienced in ISO 20000-1 and IT Service Management (ITSM), for the most part.
  • Fair, despite the fact that it sounds “modest,” it’s critical that the auditor isn’t anybody’s ally, rather sees everything objectively
  • Scientific and cooperative in such a manner the auditor will get a further understanding of the circumstance and will actually want to explain findings, i.e., his perspective.

These are only a portion of the inspector’s qualities. All interactive ability qualities of the inspector are a tremendous benefit too, e.g., the capacity to introduce (his perspective/view or discoveries) or be a decent audience and so on. However, the inquiry is, where to see as one? Indeed, since you are a small IT organization, fulfilling the standard’s requirement on auditor’s impartiality would be hard.

This implies that you should search for an auditor outside the association. Somebody from quality management will be adequate to check whether the standard’s requirements are satisfied. Perhaps there is an internal audit office inside the association.

One chance is to enlist somebody external. That will ensure unbiasedness, yet it will likewise get somebody with experience in ISO 20000-1 ITSM.

Benefits of Internal Audit:

Internal audits can give many advantages to an organization, including:

  • Risk management: Internal audits can assist with recognizing gaps and regions for development in an association’s structures, approaches, practices, and cycles. They can likewise assist with further developing risk management cycles and weaknesses.
  • Compliance: Assist with ensuring that an association is conforming to top management approaches by monitoring cycles.
  • Productivity: Assist with recognizing chances to increment proficiency and ensure an upper hand. They can likewise assist with further developing work processes and the quality of implementation.
  • Cost: Internal audits can assist with reducing expenses, work on cost recuperation, and increment benefits.
  • Extortion: Assist with reducing the probability of fake movement by workers.
  • Communication: With further developing communication and clearness inside an association, including the fitting order and recurrence of communication.
  • Strategies and Processes: Creating approaches and strategies, like approving documentation and ensuring that it incorporates every single vital detail and information.
  • Reporting: Internal audits can assist with working on the planning of the reports.


A viable internal auditor for the ISO ITSM Certification program is pivotal in ensuring the effective implementation and support of IT service management standards. The auditor’s objectivity and unprejudiced nature, combined with an exhaustive understanding of ISO 20000 ITSM, are key for exact and fair evaluations.

Furthermore, solid logical abilities, the capacity to team up, and compelling communication are basic qualities that empower the inspector to distinguish dissensions, suggest enhancements, and ensure compliance.

At last, choosing the right auditor, whether internal or external, can essentially upgrade the organization’s service quality, proficiency, and adherence to ISO 20000-1 Requirements, prompting ceaseless improvement and supporting excellence in IT service management.

Implementing ISO 22301 Business Continuity for Resilient Operations

Implementing ISO 22301 Business Continuity for Resilient Operations

Business continuity is an association’s capacity to keep up with basic capabilities during different incidents that might disturb ordinary business processes. It’s tied in with being ready for when everything goes wrong, like blackouts, catastrophic events, cyberattacks, and other external dangers, and ensuring that your organization can keep on working with as small disruption as conceivable during such occurrences.

In particular, business continuity implies laying out proficient risk management processes that will keep basic tasks going in any event, when a debacle happens and permit you to recuperate from occurrences rapidly and without huge damage.

To ensure your business processes are invulnerable to different disturbances, you really want to zero in on setting up and keeping a powerful ISO 22301 Business Continuity. On this page, we will zero in on the business continuity cycle, and how you can meet every one of the requirements expected to accomplish ISO certification. In any case, before we start, we should investigate implementation and relevance.

ISO 22301 Implementation and Applicability:

Any association, no matter what its size, nature (for-profit or non-profit), or ownership (private or public), can really carry out ISO 22301. This standard is intended to be generally implemented and adaptable to suit the assorted requirements of various associations.

ISO 22301 holds specific pertinence for associations working in areas where applicability planning is legitimately ordered. This incorporates ventures like energy, transportation, medical care, and basic public administration. For these areas, ISO 22301 implementation and applicability are thought of as urgent for ensuring business excellence.

How Does ISO 22301 Operate?

ISO 22301 process fundamentally centers around ensuring the continuity of business tasks, empowering to proceed with the delivery of products and services even despite troublesome occasions like cataclysmic events or man-made emergencies. 

The vital stages in ISO 22301 implementation are as per the following:

  1. Identifying Requirements: Lead a business influence investigation to decide basic activities and needs.
  2. Assess Risks: Play out a risk assessment to recognize potential troublesome occasions that could influence business tasks.
  3. Prevention Measures: Characterize and carry out techniques to forestall or moderate these problematic occasions from happening.
  4. Recovering Planning: Foster plans and distribute essential assets to ensure the quick recovery of negligible and typical tasks in case of a disruption.
  5. Risk Management: Constantly manage dangers and screen influences, ensuring a proactive way to deal with business continuity.

To implement ISO 22301, associations normally lay approaches, methodology, and technical or actual framework, which might integrate facilities, software, and gear. It’s critical to take note that many associations might not have every one of the necessary assets set up at first. Subsequently, ISO 22301 Implementation includes making organizational rules as well as creating complete plans and dispensing assets to help business continuity and recovery endeavors.

Given the complex idea of this implementation, ISO 22301 gives direction on the most proficient method to coordinate and deal with these components inside a Business Continuity Management System (BCMS). This efficient methodology guarantees that planning, strategies, staff, resources, and different assets are really organized to keep up with business continuity and strength.

Business continuity is a basic part of generally speaking risk management inside an organization, with convergences with information security management and IT management.

Basic Terms Utilized in the Standard:

To comprehend its role, we should dive into a few principal terms utilized in the standard:

  • Business Continuity Management System (BCMS): This is an imperative component of an association’s far-reaching management system. The BCMS is liable for planning, carrying out, keeping up with, and constantly further developing business continuity measures. It ensures that the association is ready to manage problematic occasions.
  • Maximum Acceptable Outage (MAO): MAO means the most extreme length for which an action can be intruded without causing inadmissible harm or results. This idea is likewise alluded to as the Maximum Tolerable Period of Disruption (MTPD). It assists associations with characterizing their capacity to bear free time or disturbances.
  • Recovery Time Objective (RTO): RTO is a foreordained time period inside which a particular item, service, or movement should be continued, or the expected assets should be recuperated following an interruption. It sets a reasonable objective for how rapidly ordinary works ought to be re-established.
  • Recovery Point Objective (RPO): RPO addresses the most extreme suitable data misfortune a movement can endure. It determines the base measure of information that should be re-established to continue the movement after an interruption. RPO is especially significant in data-driven tasks.
  • Minimum Business Continuity Objective (MBCO): MBCO characterizes the base degree of services or items that an association should be equipped for creating to accomplish its characterized targets once business activities are continued. It frames the central skills important for the association to work.

In Context of ISO 22301 Certification Overall Management:

  1. Risk Management: Business continuity is a subset of risk management, zeroing in explicitly on risks with connected with the continuity of tasks. It recognizes likely threats and weaknesses that could disturb business cycles and diagrams systems to alleviate these dangers.
  2. Information Security Management: Business continuity frequently meets with security management, as the deficiency of information or basic frameworks can altogether influence an association’s capacity to work. Ensuring information assurance and secure admittance to basic systems are key parts of both business continuity and information security.
  3. IT Management: IT systems and foundations play a crucial part in business continuity. IT management is answerable for keeping up with and ensuring the accessibility of IT assets, which are fundamental for business activities. The planning of IT systems with business continuity objectives is basic.


Carrying out ISO 22301 Business Continuity is crucial for any association looking to guarantee the flexibility of its activities. This standard gives a far-reaching system for distinguishing expected risks, laying out hearty risk management cycles, and creating compelling recovery plans.

By embracing ISO 22301, associations can improve their preparation for troublesome occasions, keep up with basic skills during emergencies, and limit operational personal time.

This orderly methodology reinforces business continuity as well as supports general risk management and organizational versatility, empowering organizations to flourish even despite challenges.

Take Your Next Step Towards Resilient Operations!

Make sure that your business/organization will be able to withstand any disrupt through implementing ISO 22301 standards. You can connect with us and learn how to safeguard your operations, preserve your resources, and keep up with customer loyalty. So, start building resilience today and secure your association’s future. Get started from us now!!=

Using Key Performance Indicators (KPIs) to Track for Effective Facility Management

Using Key Performance Indicators (KPIs) to Track for Effective Facility Management

Key performance indicators are the way facility management and maintenance management experts measure that they are so near to accomplishing their business objectives. Each industry utilizes various arrangements of KPIs to follow performance and progress, and facility management is the same.

Key performance indicators are frequently mistaken for measurements, yet the two are a piece unique. FM measurements are single marks of information considering no goal, while KPIs are estimations that show how well a facility is meeting its targets. In that capacity, a KPI could attract multiple metrics to make one durable measurement.

Significance of KPIs in ISO 41001 Facility Management Certification

KPIs maintain FM by giving substantial information to show precisely the way in which a facility is performing. That data prompts significant conversations and illuminates maintenance planning. After using it for some time, KPIs assist associations with setting targets and meeting them with clear, data-driven planning.

Why Should I Track FM Using KPIs?

As a facility manager, you have objectives and targets you’re expected to meet as an aspect of your responsibilities. KPIs let you know that you are so near arriving at those objectives and where you want to get to the next level. They additionally show you how well your building is performing. In the event that your performance doesn’t coordinate with the bigger business objectives, then your KPIs can show where the gaps are.

For instance, if your responsive maintenance rate is uncommonly high, you might have to reevaluate your maintenance procedure by putting resources into decent facility management programming planning. Maintenance KPIs give you the bits of knowledge you want to set clear, attainable objectives for your maintenance team.

KPIs Versus Facility Management Metrics:

#1: Planned maintenance versus reactive maintenance ratio

Planned maintenance is the work you consistently plan for requests to keep resources from working inadequately or separating. Conversely, receptive upkeep is the work you perform later because of a resource breakdown.

In a very organized and executed resource maintenance program, you ought to have basic more arranged maintenance errands than responsive ones.

If this proportion starts to even out with a pattern toward receptive maintenance, you probably have fundamental careful points that should be recognized and settled.

#2: Work request competition time

Work request goal time is a valuable KPI for following the proficiency and viability of your internal processes. It is likewise a decent sign of the sufficiency of your maintenance resources and methodology.

As a Facility Management System in UAE, resources that are inaccessible for stretched-out periods can prompt security issues and loss of income. Likewise proof of skills might be missing in your team.

An expansion in the time it takes to determine maintenance work orders normally results from:

        • Endorsement bottlenecks
        • Unfortunate stock control or oversight
        • Expanding delivery times for products
        • An overpowered or undertrained maintenance labor force

#3: Preventive maintenance compliance

A well-working preventive maintenance program requires something beyond a positive proportion of intended to-receptive maintenance. Preventive upkeep assignments ought to be finished at the right recurrence and by the booked date.

A low timetable compliance rate is oftentimes brought about by the upkeep group’s insufficient admittance to:

        • Resources
        • Tooling
        • Parts
        • Compelling maintenance preparing
        • Other vital assets

Routinely missing preventive maintenance errands will, sometimes, lead to an expanded number of surprising breakdowns, bringing about higher working and capital expenses.

#4: Gear margin time

Organizations don’t buy resources to let them sit inactive. Rather, assuming a resource becomes inaccessible, it should get back to maintenance rapidly or risk:

        • Client disappointment
        • Lost income
        • Safety incidents

Estimating the time between somebody detailing an incident and its amendment gives knowledge into the viability of your work request process. A rising pattern in unplanned margin time ought to be examined quickly.

#5: Spare parts turnover rate

Holding a high volume of spare parts on your shelves for expanded periods ties up capital and is horribly wasteful. It likewise opens you to save oldness, robbery, or weakening risks.

The option doesn’t sound especially engaging by the same token. In the event that you’re not holding an adequate number of spares, you will undoubtedly overspend on crisis buys, while retaining extreme resource-free time.

The spare parts turnover rate is a proportion of how rapidly you use and recharge your extras. It’s determined by dividing the cost of products sold by your average inventory value.

#6: Total FM costs

Figuring out the all-out month to monthly/quarterly/yearly expense of keeping your building protected and functional gives two potential open doors:

        • It permits you to benchmark your activity against industry best practices
        • It assists you with distinguishing cost patterns over time

In the event that you see an unexpected change here, for one or the other better or more regrettable, it merits drilled down to grasp the reason.

Current solutions will empower profound data granularity, parting maintenance costs into various classes like:

        • Energy
        • Work
        • Parts
        • Overhead
        • Worker-for-hire costs
        • Complete maintenance costs

#7: Utility expenses per 1 m² or 1 ft²

Estimating utility expenses per square foot, square meter, or other region permits you to see the facility’s power, water, and other utility uses while estimating resource proficiency, maintenance adequacy, and client propensities.

Catching the ascent and fall of these cost cycles all through the year gives a facility chief knowledge of the strategic moves expected to further develop sustainability while saving working expenses.

For instance:

        • Expanding the preventive maintenance recurrence on channels, fans, and intensity exchangers to bring down running expenses
        • Introducing low-energy LEDs
        • Carrying out sensors to switch out lights, warming, and cooling when clients empty a room
        • Showing occupants and other structure clients responsible practices they can execute in their regular routines and work

#8: Space usage rates

KPIs tell you:

        • The scope of time individuals utilize a space contrasted with its accessibility
        • The number of people involved contrasted with its ability
        • A speedy illustration of how to work out the space use rate on an illustration of a classroom.

Knowing your space use rate and occupancy empowers vital choices about how much space is required and whether to increment or strip possessions, while further increasing activities to further develop client or employee use.

#9: Employee turnover rate

This KPI estimates worker fulfillment with their working environment. Top businesses understand that turning into a business of decision ensures a constant flow of exceptionally talented and able workers to look over.

ISO 41001 Facility Management Certification has been impacted by work deficiencies have helped how to figure out how to view this KPI exceptionally in a serious way.

Given the vital enlistment and training costs, holding workers is far less expensive than supplanting them. A high worker turnover rate likewise leaves a skill vacuum and brings down morale, truly influencing business or facility tasks.

        • You ought to take a look at both your month-to-month and yearly turnover rates.
        • Month-to-month turnover rate recipe
        • Yearly worker turnover rate recipe.

Inside the KPI, it’s very critical to recognize those leaving deliberately and the people who leave through retirement, redundancy, or termination.

#10: Consumer loyalty rates

Most clients need proficient and consistent assistance. Whatever forestalls great assistance causes erosion, lessening fulfillment and trust over time.

Doing regular reviews and perusing online audits is one approach to checking client fulfillment. Alternate ways incorporate investigating information that affects a client’s recurrence of use, speed of client dealing with, simplicity of route, and security.

Estimating client loyalty rates will assist you with keeping your facility perfect, inviting, proficient, and simple to utilize. This will emphatically impact the user’s perspective, commitment, and spending.


All in all, KPIs are irreplaceable devices for successful facility management under ISO 41001 Certification. They empower associations to follow execution, distinguish shortcomings, and drive sustainable upgrades, eventually prompting improved operational effectiveness, cost savings funds, and expanded partner fulfillment.

By utilizing KPIs, facility managers can guarantee that their practices are lined up with best practices and add to the drawn-out progress of the organization.

ISO 27001:2022: Control Attributes, Certification, and Supporting Standards

ISO 27001:2022: Control Attributes, Certification, and Supporting Standards

ISO 27001:2022 addresses a critical headway in the domain of Information Security Management. The presentation of control attributes upgrades the capacity of organizations to characterize and classify controls actually, adjusting them to explicit security needs and operational settings. 

Achieving certification under ISO/IEC 27001 not only exhibits a pledge to hearty information security practices yet in addition gives partners added trust in an organization’s capacity to safeguard delicate information.

Control Attributes in ISO 27001:2022

Control attributes are another expansion to the standard presented in ISO 27001:2022. These five attributes are planned to help effectively characterize and classify the controls in view of what sounds good to their association and security needs. ISO 27002:2022 (which gives direction on how to carry out controls illustrated in ISO 27001) states in section 4.2 Themes and attributes:

The five attributes are:

  1. Control type: protection, analyst, remedial
  2. Functional capacities: administration, resource management, information insurance, human asset security, and so forth.
  3. Security areas: administration and biological system, insurance, guard, flexibility
  4. Cybersecurity ideas: distinguish, secure, recognize, answer, recuperate
  5. Information security properties: privacy, respectability, accessibility

Is ISO 27001 Equivalent to ISO/IEC 27001?

Despite the fact that it is at times alluded to as ISO 27001, the official abbreviation contraction for the International Standards on Requirements for Information Security Management is ISO/IEC 27001. That is on the grounds that it has been together distributed by ISO and the International Electrotechnical Commission (IEC). The number demonstrates that it was distributed under the obligation of Subcommittee 27 (on Information Security, Cybersecurity, and Security Assurance) of ISO’s and IEC’s Joint Technical Panel on Information Technology (ISO/IEC JTC 1).

What is ISO/IEC 27001 Why Be Certified to ISO 27001 Certification?

Certification to ISO/IEC 27001 is one method for exhibiting to partners and clients that you are committed and ready to manage information safely and securely. Holding a certificate given by an accredited body might bring an extra layer of certainty, as an authorization body has given free certification of the certificate body’s skill. In the event that you wish to utilize a logo to exhibit a certificate, contact the certificate body that gave the certification.

As with other ISO management system guidelines, organizations implementing ISO/IEC 27001 can conclude whether they need to go through a certification cycle. A few associations decide to execute the standard to profit from its security, while others likewise need to get confirmed to console clients and clients.

What are the ISO 27000 Principles?

The ISO 27000 group of information security management standards is a continuation of commonly supporting information security principles that can be consolidated to give a universally recognized structure to best-practiced information security management. 

As it characterizes the requirements for an ISMS, ISO 27001 is the primary standard in the ISO 27000 group of standards. The ISO 27000 group of guidelines is wide in scope and is relevant to organizations of all sizes and in all areas. As technology constantly advances, new principles are created to address the changing prerequisites of information security in various enterprises and conditions.

What are ISO 27001 Supporting Standards?

Here are the most involved guidelines in the 27K series that support ISO 27001:

  • ISO/IEC 27002:2022, Information security, cybersecurity and security assurance, Information security controls, ISO/IEC 27003, Information Technology, Security strategies, Information security management systems guidance, ISO/IEC 27004, Information Technology, Security strategies, Information security management training, estimation, analysis, and assessment
  • ISO/IEC 27005, Information technology, Security strategies, Information security risk management
  • ISO/IEC 27007, Information security, cybersecurity, and security insurance: Rules for information security management frameworks evaluating
  • ISO/IEC 27011, Information technology: Security procedures, Code of training for Information security controls in light of ISO/IEC 27002 for media communications associations
  • ISO/IEC 27017, Information technology: Security procedures, Code of training for information security controls in light of ISO/IEC 27002 for cloud administrations
  • ISO/IEC 27018, Information technology: Security strategies, Code of training for assurance of by and by recognizable information (PII) in broad daylight mists going about as PII processors
  • ISO/IEC 27019, Information technology: Security procedures, Information security controls for the energy utility industry
  • ISO/IEC 27031, Information technology: Security methods, Rules for information and correspondence technology preparation for business congruity
  • ISO/IEC 27033 (all parts), Information technology, Security methods, Organization security
  • ISO/IEC 27034 (all parts), Information technology: Application Security
  • ISO/IEC 27035 (all parts), Information technology: Security procedures, Information security section management
  • ISO/IEC 27036 (all parts), Information technology: Security strategies: Information security for provider connections
  • ISO/IEC 27037, Information technology: Security procedures, Rules for recognizable proof, assortment, procurement, and protection of advanced proof
  • ISO/IEC 27040, Information technology: Security procedures, Capacity security
  • ISO/IEC 27050 (all parts), Information technology: Electronic disclosure
  • ISO/IEC TS 27110, Information technology, cybersecurity, and security insurance — Online protection structure improvement rules
  • ISO/IEC 27701, Security strategies: Augmentation to ISO/IEC 27001 and ISO/IEC 27002 for protection information management: Requirements and rules
  • ISO 27799, Safety informatics: Information security management in wellbeing utilizing ISO/IEC 27002
  • ISO/IEC 27555 Information security, cybersecurity, and protection insurance: Rules on actually recognizable information erasure


Extensive set-up of supporting standards inside the ISO 27000 family, including ISO/IEC 27002:2022 and others, offers complete direction on carrying out, checking, and further developing information safety efforts. 

By consistently updating their ISMS and sticking to these principles, associations can ensure nonstop improvement and transformation to develop security risks and regulatory requests. 

Eventually, ISO 27001:2022 and its supporting guidelines give a universally perceived structure that assists associations with defending their data resources, keeping up with compliance, and producing trust with clients and accomplices.

Understanding ISO 42001 Annexes: AI Risk Management and Controls Framework

Understanding ISO 42001 Annexes: AI Risk Management and Controls Framework

ISO 42001 Controls require an artificial intelligence risk, alongside an AI system influence assessment, to be led and persistently assessed. This implies that associations should not just consistently screen the effect of artificial intelligence as risks change, but should likewise assess the adequacy of their systems planned to relieve those risks.

There are many areas where controls can be changed by the association’s business and requirements, such as:

  1. Layout roles and responsibilities, and report AI policies:
  2. Address risks and open doors:
  3. Give association-wide resources and backing:
  4. Assess performance:
  5. Consistent Improvement and remedial activity:

The ISO 42001 Design:

The design of the impending ISO 42001 won’t appear to be unique from the well-known ISO 27001 system. As a matter of fact, ISO 42001 will incorporate comparative elements like Annexes 4-10, and Annex A posting of controls that can assist associations with meeting goals as they connect with the utilization of AI, and address the worries recognized during the risk assessment process connected with the plan and activity of AI systems.

ISO 42001 Topic:

Inside the ongoing draft of ISO 42001, the 39 Annex A controls address the following regions:

  • Policies connected with AI
  • Internal association
  • Resources for AI systems
  • Influence analysis of AI systems on people, groups, and society
  • Artificial intelligence system life cycle
  • Information for artificial intelligence systems
  • Data for closely involved individuals of artificial intelligence frameworks
  • Use of artificial intelligence systems
  • External 3rd party connections

New ISO 42001 Annexes:

ISO 42001 Certification in UAE will likewise contain Annexes B, C, and D. See the following depictions for more data on these new annexes.

  1. Annex B: Annex B will be like the different ISO 27002 standards for ISO 27001’s Annex and give the implementation guidance to the controls recorded in Annex A.
  2. Annex C: Annex C will frame the expected organizational goals, risk sources, and depictions that can be thought about while overseeing risks connected with the utilization of AI.
  3. Annex D: Annex D will address utilizing Ppints across areas or systems.

ISO 42001 Annex C Targets and Risks Sources:

The possible targets and hazard sources tended to in Annex C will incorporate the accompanying regions:


  • Reasonableness
  • Security
  • Safety
  • Protection
  • Strength
  • Transparency and fairness
  • Responsibility
  • Accessibility
  • Viability
  • Availability and quality of preparing information
  • Artificial intelligence mastery

Risk Sources:

  • Level of automation
  • Absence of transparency and reasonableness
  • Intricacy of IT environment
  • System life cycle issues
  • System equipment issues
  • Technological training 
  • Risks connected with ML

ISO 42001 will without a doubt assume a vital part in the improvement of AI development security. While the specific delivery date presently can’t seem to be declared, there should be a time when ISO 42001 will be distributed.

The standard has 38 controls and 10 control goals. ISO/IEC 42001 expects associations to carry out these controls to address AI-related risks thoroughly. From risk appraisal cycles to the determination of fitting treatment choices and the execution of vital controls, the standard gives associations the important apparatuses to proactively limit risks and upgrade AI development intelligence framework flexibility. 

Four annexes supplement the standard, here is a brief of them:

  • Annex A: Reference control objectives and controls

This annex fills in as a basic reference for associations using simulated intelligence systems, giving an organized design of controls. These controls are intended to assist associations with following their targets and managing risks inborn to the plan and activity of AI development systems. While the controls recorded are thorough, organizations will undoubtedly carry out them all. All things being equal, they hold the adaptability to design and devise controls as per their particular requirements and conditions.

  • Annex B: Implementation guidance for AI controls

This annex gives implementation guidance to carry out the AI development controls. This direction is pointed toward supporting associations in following the targets related to each control, ensuring exhaustive AI development risk management.

While the guidance framed in Annex B is important, associations are not expected to record or legitimize its consideration or prohibition in their explanation of appropriateness. It accentuates the flexibility of the given guidance, recognizing that it may not necessarily in every case adjust impeccably with the association’s particular requirements or chance treatment techniques. 

In this way, associations hold the independence to adjust, expand, or foster their own execution techniques to suit their one-of-a-kind settings and requirements.

  • Annex C: Potential AI-related regulatory goals and risk sources

This annex fills in as a vault of possible organizational goals and risk sources relevant to the management of AI-related risks. While not comprehensive, the annex offers significant experiences into the different targets and wellsprings of risk that associations might experience. 

It features the significance of authoritative discretion in choosing important goals and hazard sources custom-made to their particular setting and targets.

  • Annex D: Use of the AI management system across domains or sectors

This annex makes sense of the appropriateness of the AI Management System across different spaces and areas wherein AI systems are created, given, or used. It features the widespread pertinence of the management system, accentuating its appropriateness for associations working in different areas, like medical care, money, and transportation.

Besides, Annex D accentuates the comprehensive idea of responsible AI development intelligence advancement and use, featuring the need to consider AI-explicit considerations and the more extensive environment of technologies and parts including the artificial intelligence management systems.

Joining nonexclusive or area-explicit management system standards is upheld as fundamental for guaranteeing complete risk management and adherence to industry best works, situating the AI development system as a foundation of responsible AI development management across areas.


ISO 42001 Controls addresses a basic progression in the organization of AI management development-related risks, furnishing them with a strong structure for AI system administration. 

Annexes A through D offer far-reaching guidance on carrying out and fitting AI controls, tending to different goals and hazard sources, and ensuring the relevance of AI  management development systems across different areas.

By sticking to ISO 42001, associations can upgrade the transparency, security, and flexibility of their AI systems, cultivating responsible AI development and its uses. This system mitigates likely risks as well as adjusts artificial intelligence drives to industry best practices and moral norms, at last adding to the responsible and successful deployment of AI development.

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