ISO 21001:2018 – A New Ray of Hope for Educational Institutes & Management Systems 

The International Organization for Standardization (ISO) is a reputable organization that deals with business policies that affect the quality of life, and it promotes devoid of standards that other countries have. The organization catalyzes development, and collaboration, and makes sense of worldwide standards. 

ISO 21001 Certification statutes are developed by ISO to improve the quality of teaching and learning across various organizations globally. It is developed to improve educational services, products, and customer satisfaction, and for providers of informal education such as tutorial services. 

ISO 21001 Certification Explained!

The 63-page booklet, ISO 14971: 2018 was published by ISO in May 2018 for Management Systems for Educational Organizations (EOMS). This standard applies to any educational organizations that make up the core curriculum, including minority courses, electives, non-core courses, teacher training, distance learning, and educational activities. 

The international standard has been developed for educational organizations. It is developed to improve educational services, products, and customer satisfaction. Organizations providing non-formal education services can utilize this standard to benchmark their criteria and adopt for improved capability to demonstrate.

The project was directed by the Korean Agency for Technology and Standards and involved 86 industry experts from 39 nationalized ISO 21001 Certification Body

This international standard captures organizational behavior and covers information and technology-based services for educational organizations. ISO 21001 Certification requires you to provide quality educational services while staying abiding by the guidelines implemented by ISO. Providers of informal education service organizations can also implement this international standard to streamline the quality control of their organizational services. 

This standard has an agreement with an internationally recognized management structure, called High-Level Structure HLS. This structure makes this standard easier to synchronize with many, existing ISO 9001 modules. 

This structure will save organizations operating a single ISO 9001 program across a broad variety of industries. The structure of ISO 21001 Certification helps ease a single management system that works according to multiple standards.

Such management systems are called Integrated Management Systems. ISO 21001:2018 Standards also includes very complete guidelines for its use. In particular, this includes specific guidelines for professional education institutions. 

For instance, Annex A extends specific requirements to Early Childhood Education providers, probably the Nursery schools and many academic institutions.

  1. Affirm the social responsibility of the education institutes towards teaching involving proper and equal quality opportunity for all.
  2. Attract students; raise the chances of their participation.
  3. Better “coordination” of vision and mission as per the policy.
  4. Empowering educational institutes to lift commitments and practices to enable quality education.
  5. Encourage excellence and innovation among the institutes.
  6. Furthermore, to fill the contract for a scholarship, learning opportunities will remain an option lifelong.
  7. Increase the credibility of the organization.
  8. Inducing a culture for structural improvement.
  9. Reach to harmonize primarily independent and open standards with a focus on finding mutual benefit for the industry.
  10. To improve the quality of experience for all classrooms by incorporating different advanced and inclusive technologies.
  11. Validating, and raising the effectiveness, and efficiency of the educational institute by placing the EOSM system in place.

The advisory process for ISO 21001 Certification Requirements provides the following EOMS principles:

  1. Giving priorities to students and other beneficiaries;
  2. Inducing realistic leadership
  3. Improving people engagement
  4. Streamlining educational approaches
  5. Ensuring ethical comportments in educational systems
  6. Increasing social accountability of the institute
  7. Safety and protection of users’ data

How Does Ascent Helps You Acquire ISO 21001 Certification?

The Ascent Emirates has the experience of working with different educational services providers and can help you tailor your systems to suit the service quality and sky-rocketing profits.

By assessing and improving the organization, Ascent Emirates employs the use of already existing practices while further transforming them into unique processes, procedures, and practices. Service product enhancement can be accomplished through the service delivery organizing process.

It follows the ensuing steps to achieve the certification:

  1. Conducting a Gap Analysis to look for different issues and possible solutions to be employed. It ensures healthy practices and statutes inside the educational premises.
  2. Providing required training to the staff in implementing compliance risk assessment on ISO 21001 Certification
  3. Verifying and preparing ISO 21001 Mandatory Documents on behalf of the organization including the procedural documents developed under the strict guidance of Ascent Emirates’ ISO 21001 Certification Body.
  4. Enforce the documented management system.
  5. Conduct an in-depth audit of the institution to improve the impression of the system.

The first audit reviews the management system and then, if it is satisfactory, the certificates are given to the company. ISO 21001 Certificate remains valid for three years.

Besides, every year, Ascent Emirate will conduct an annual surveillance audit to verify the accepted improvement trend of the organization.

The number of surveillance audits is generally determined by Ascent Emirates’ certification body, the client himself, and an authority. It is mainly determined by the quantity of the functions that the certification account verifies and by the security importance of what it calibrates.

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